Frequently Asked Questions
When you start a new fitness routine, you are bound to have questions. Here are a few that we’ve been asked. But by all means contact us here if we haven’t addressed yours!
Q: How does membership work?
A: There is no membership at ESF! You pay as you go, so you can decide your schedule and what you want to pay for.
Q: What time should I arrive for a class?
A: Usually you want to arrive 5-10 minutes prior to the start of class. Especially if it is your first class experience, we want to meet you, and make sure you are all set up.
Q: Should I bring my own water?
A: You can, most of our clients do. We also have bottled water available for sale in case you forget!
Q: What should I wear?
A: Comfortable, breathable gym clothing and sneakers. You don’t need a towel, we have those! We do suggest that you refrain from aftershaves or heavy perfumes, you are guaranteed to sweat a lot!
Q: I can’t make my class, can I get a refund?
A: We cannot refund anyone that cancels within 24 hours of the class.
Q: I have a Groupon, can I just renew at that price?
A: We are so glad you took advantage. That’s a one time deal, but we hope when your Groupon ends you’ll be hooked!
Q: What if a class I scheduled is cancelled?
A: We’ll contact you directly if for some reason your class has been postponed or cancelled.
What are you waiting for? Let’s do this!
No hidden fees, no financial commitment. We want you to try out as many types of services as possible so we are pay as you go.